COVID-19 UPDATE
Due to recent developments involving the pandemic in Sydney, we will be adhering to the following policies until further notice:
- Deliveries will be curbside or to lobbies of buildings only.
- Deliveries will take place every Wednesday and Sunday. If you’d like to request a specific time we can take that into consideration, and try to work it into the delivery schedule for that day.
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You will receive a text message when the delivery driver is on their way. Please make sure your phone number on file is a phone that can receive text messages. You will receive a notification when the driver arrives, and will be required to either meet them or ensure that a doorman is available to receive the delivery.
These policies are enacted to ensure the maximum safety of our crew and the city at large. We will be taking extra sanitary precautions during the preparation process to avoid any potential transmission of COVID-19.
Thank you for your understanding,
-The Cheeky Leaves Team
DELIVERY INFORMATION
Cheeky Leaves delivers beautiful, lush indoor plants to homes and offices throughout Sydney. We offer delivery throughout the inner metropolitan area, including the suburbs below:
Abbotsford
Alexandria
Annandale
Arncliffe
Artarmon
Ashbury
Ashfield
Balgowlah
Balgowlah Heights
Balmain
Balmain East
Banksia
Banksmeadow
Barangaroo
Bardwell Park
Bardwell Valley
Beaconsfield
Belfield
Bellevue Hill
Belmore
Ben Buckler
Beverley Park
Bexley
Bexley North
Bexley South
Birchgrove
Blenheim Road
Bondi
Bondi Beach
Bondi Junction
Bondi Junction Plaza
Boronia Park
Botany
Breakfast Point
Brighton-le-sands
Broadway
Bronte
Burwood
Burwood Heights
Burwood North
Cabarita
Cammeray
Camperdown
Campsie
Canada Bay
Canterbury
Castle Cove
Castlecrag
Centennial Park
Charing Cross
Chatswood
Chatswood West
Chifley
Chippendale
Chiswick
Clemton Park
Clontarf
Clovelly
Clovelly West
Concord
Concord West
Coogee
Cremorne
Cremorne Junction
Cremorne Point
Crows Nest
Croydon
Croydon Park
Daceyville
Darling Harbour
Darling Island
Darling Point
Darlinghurst
Darlington
Dawes Point
Denistone East
Diamond Bay
Double Bay
Dover Heights
Drummoyne
Dulwich Hill
Earlwood
East Lindfield
East Ryde
Eastgardens
Eastlakes
Edgecliff
Elizabeth Bay
Enfield
Enfield South
Enmore
Erskineville
Eveleigh
Five Dock
Forest Lodge
Gladesville
Glebe
Golden Grove
Gore Hill
Greenwich
Haberfield
Haymarket
Henley
Hillsdale
Hmas Kuttabul
Hmas Platypus
Hmas Rushcutters
Hmas Waterhen
Hmas Watson
Homebush
Homebush Bay
Homebush South
Homebush West
Hunters Hill
Hunters Hill West
Huntleys Cove
Huntleys Point
Hurlstone Park
Kensington
Kings Cross
Kingsford
Kingsgrove
Kingsway West
Kirribilli
Kogarah
Kogarah Bay
Kurraba Point
Kyeemagh
La Perouse
Lakemba
Lane Cove
Lane Cove North
Lane Cove West
Lavender Bay
Leichhardt
Lewisham
Liberty Grove
Lilyfield
Lindfield
Lindfield West
Linley Point
Little Bay
Longueville
Macquarie Centre
Macquarie Park
Malabar
Manly Vale
Maroubra
Maroubra South
Marrickville
Marrickville Metro
Marrickville South
Mascot
Matraville
Mcmahons Point
Middle Cove
Millers Point
Milsons Point
Missenden Road
Monash Park
Monterey
Moore Park
Mortlake
Mosman
Naremburn
Neutral Bay
Neutral Bay Junction
Newington
Newtown
North Balgowlah
North Bondi
North Ryde
North Strathfield
North Sydney
North Willoughby
Northbridge
Northwood
Osborne Park
Paddington
Pagewood
Parliament House
Petersham
Petersham North
Phillip Bay
Point Piper
Port Botany
Potts Point
Putney
Pyrmont
Queens Park
Ramsgate
Ramsgate Beach
Randwick
Redfern
Rhodes
Riverview
Rockdale
Rodd Point
Rose Bay
Rose Bay North
Rosebery
Roseville
Roseville Chase
Royal North Shore Hospital
Rozelle
Rushcutters Bay
Russell Lea
Ryde
Seaforth
South Coogee
Spit Junction
St Leonards
St Pauls
St Peters
Stanmore
Strathfield
Strathfield South
Summer Hill
Surry Hills
Sydenham
Sydney
Sydney Domestic Airport
Sydney International Airport
Sydney Olympic Park
Sydney South
Tamarama
Taylor Square
Tempe
Tennyson Point
The Rocks
The University Of Sydney
Turrella
Ultimo
Undercliffe
Vaucluse
Wareemba
Waterloo
Watsons Bay
Waverley
Waverton
Wentworth Point
Westgate
Wiley Park
Willoughby
Willoughby East
Willoughby North
Wolli Creek
Wollstonecraft
Woollahra
Woolloomooloo
Woolwich
Zetland
Deliveries outside of this area can be arranged by special request and if we're able to accommodate, may incur additional charges.
Ideally, someone is be available to receive the delivery. If no one will be there to receive the delivery, you may give us permission to leave the plant outside the delivery address in the checkout notes. However we may not be able to facilitate this request in severe weather. If no one is there to receive the delivery and we are unable to leave it behind, a re-delivery fee will be incurred. Cancelled orders will incur a 20% restocking fee once they have been prepared for delivery.
In case of inclement weather, we will automatically reschedule deliveries for a time that we deem safe. We will send out a notification email the day before.
If you have any questions about your new plant, feel free to contact us for support. For more information about plant care, visit our Plant Care page for support.
RETURN POLICY
Plant Return Policy
All of our plants are covered under our 7 Day Plant Guarantee. If the plant you have received has a noticeable health decline beyond repair (and without our free consolation service) within 7 days, we will provide a replacement. Please make sure to take a photo upon arrival of plant so we can diagnose the first signs of plant health decline.
If your order is damaged or fails to meet your expectations, please contact us as soon as you receive your delivery or pickup at care@cheekyleaves.com.au or 0452490373 and we would be gladly assist and hopefully assuage any of your concerns. Please make sure to have your order number and contact details handy upon contact.
Also, it is always helpful to have a description of your plant’s symptoms, care of any concerns, recent care given, and photos.
Pot Return Policy
Returns and exchanges of pots ordered through our online store are only accepted case-by-case. As you can imagine plants are living things have have no guarantee to live forever. Pots however, can be exchanged with change of mind within 14 days, as long as you have the receipt and there is no damage to the product.
However, if you do recognise damage or are not pleased with your order, take a photo and send as soon as possible. This is to make certain we can right any wrongs that have occurred during delivery or post. Please send a photo of the damage within 24 hours of delivery to care@cheekyleaves.com.au with your order number and contact details, and we'll be in touch to deliver a replacement pot. Any requests after 24 hours of delivery cannot be facilitated.
Cancelled Orders
All cancelled orders will incur a $25 restocking fee only after they have been planted and prepared for delivery. If you're able to notify us before 5pm the day before your scheduled delivery, you can avoid a cancellation fee and get a full refund. Please contact us at info@cheekyleaves.com.au to cancel your order.
If you’re unsure which plant is right for your space or have questions about our current selection, feel free to email us at info@cheekyleaves.com.au and we’d be happy to send you some photos of our current selection. We’re here to help, and want you to love your plants!
PAYMENT METHOD
Online payment is accepted with PayPal or credit card. You can also pay on delivery in cash or with EFTPOS.